Effective 3 August 2026

Terms of Service

These terms govern your access to AdgentikFlo, a creative software service operated under the Adgentiks name (“AdgentikFlo”, “we”, “us”). Contact us at jay@adgentikflo.com.

1. Your agreement

You accept these terms when you create an account, accept an approved checkout, or use the service. If you use AdgentikFlo for an organisation, you confirm that you can bind that organisation. You must be at least 18 and provide accurate account and billing information.

2. The service

AdgentikFlo provides AI-assisted research, writing, image and video creation, editing, and related workspace tools. Features, models and provider availability can change. Preview material is illustrative. We do not promise a particular output, generation time, advertising result, platform approval or uninterrupted availability.

3. Applications, subscriptions and allowances

Access is application-only. An approved link locks the applicant email, plan and price. A paid subscription renews monthly until cancelled. The checkout shows the price and any taxes before payment.

Plans grant separate Video, Images and Flo allowances for each billing period. They cannot be exchanged, pooled or carried forward. Model, duration, audio and output choices affect use. There are no postpaid overages or allowance top-ups at launch.

4. Cancellation and refunds

You may cancel before renewal through the billing portal or by emailing jay@adgentikflo.com. Access continues to the end of the paid period unless we say otherwise. Payments are not refundable for a partly used period, except where the law requires a refund or we agree one for a duplicate charge or service failure. Any mandatory consumer cancellation or refund rights remain unaffected.

5. Your content and permissions

You keep ownership of content you submit and any rights you may have in outputs. You give us a limited licence to host, copy, process and transmit that content only as needed to operate, secure and improve the service, follow your instructions, and meet legal duties. You confirm that you have the rights and permissions needed for all scripts, images, voices, likenesses, brands, claims and other material you submit.

6. AI outputs and publishing responsibility

AI outputs can be inaccurate, incomplete, similar to material produced for others, or unsuitable for publication. You must review facts, claims, disclosures, intellectual-property rights, privacy and publicity rights, advertising rules, and platform policies before use. You are responsible for how you edit, publish, target and distribute outputs.

7. Acceptable use

You must follow our Acceptable Use Policy. We may block a request, restrict a feature or suspend access where reasonably needed to prevent harm, fraud, unlawful activity, security incidents or provider-policy breaches.

8. Security and accounts

Keep sign-in links and credentials secure. Tell us promptly if you suspect unauthorised access. You are responsible for activity through your account unless it results from our failure to use reasonable security.

9. Third-party services

The service depends on payment, hosting, storage, email and AI providers. Their availability and policies can affect a feature. Links or integrations with third-party services do not make us responsible for those services.

10. Suspension and termination

You may stop using the service at any time. We may suspend or end access for a serious or repeated breach, non-payment, security risk, unlawful use, or where continuing the service is not reasonably possible. Where practical, we will give notice and a chance to fix the issue.

11. Liability

Nothing in these terms excludes liability that cannot legally be excluded, including liability for fraud or fraudulent misrepresentation, or death or personal injury caused by negligence. To the extent permitted by law, neither side is liable for indirect or consequential loss. Our total liability arising from the service is limited to the amount you paid us in the 12 months before the event giving rise to the claim. Mandatory consumer rights are not limited.

12. Changes and governing law

We may update these terms for legal, security or product reasons. We will post the new date and give reasonable notice of material changes. These terms are governed by the law of England and Wales. The courts of England and Wales have jurisdiction, without taking away any mandatory right a consumer has to use their local law or courts.

13. Contact

Questions or notices: jay@adgentikflo.com.